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I placed an order with them on 10/26 and read that economy shipping would take 7-14 business days, I was fine with that. On day 15 I emailed that I had not received the item and that if I didn't receive it on the next business day that I was going to refuse the package and dispute the charge with my bank. I received a very hostile email back and that "since I threatened to dispute the charge they were stopping the shipment" As a consumer I don't feel that disputing a charge because the company can't meet their own delivery deadline is out of order. There are many companies out there that runs scams and I feel that I was protecting myself. Then, within the next minute I received another e-mail stating they refunded me, guess I will have to wait another 3-5 days to see if that actually happens. I think this company is a scam and will never order from them again. 1278f39  Comments (13) |
| 1. Written by Teresa on March 21, 2012 from columbus, ohio, US I am going through the same thing now. It's been over a month. I have emailed several times, left several messages, and have heard nothing back. |
| 2. Written by ds00433 on February 8, 2012 from jacksonville, florida, US Ditto here. They, after a month, sent me half my order via a gift receipt from Amazon. I don't think this even a real company. I have never had such a bad experiance. |
| 3. Written by Angry on February 7, 2012 from los angeles, california, US Same story as the ones above. I'm going to the bank and having the charges reversed. |
| 4. Written by Jacquie on February 1, 2012 from old town, maine, US Same story here, I ordered Jan 2nd and here it is Feb 1 and still no product. I also tried calling and left 3 separate voice mails. I finally recieved a reply via email- the same email mentioned- they will track order and expedite the shipment....2 weeks and still no shipment. I have asked for a refund and I haven't received a reply yet. DON'T do business with this company! I tried to file with the BBB, but I need an address for them and I can't seem to find one. |
| 5. Written by Ferlly on January 31, 2012 from cincinnati, ohio, US Seems like the same story over and over again. I only see one person that actually received a shipment! Really poor excuse for an online retailer!! |
| 6. Written by Scott on January 27, 2012 from north branford, connecticut, US I ordered on 8 DEC 2011, item never came. On 4 JAN contacted them was told they would look into it and get back to me and would resend if necessary, with expedited shipping. They never did, I contacted them again on the 12 JAN and asked to cancel it. on 19 JAN they said they requested a refund. On 27 JAN I asked about the refund and they said the item had been delivered. I hate to think about returning the item, if it is delivered! Don't do businees with them! |
| 7. Written by Terrible.... on January 26, 2012 from moore, oklahoma, US I asked where my shipment was an received the same rude email about the 14 business day wait, plus the additional 2 for handling. Of course, they didn't meet the deadline they so rudely pointed out in their email so I just cancelled my order with my credit card company. |
| 8. Written by tyler on January 4, 2012 from los angeles, california, US I placed an order on the 17th and still haven't gotten it (Jan.4.2012) |
| 9. Written by Matt on January 3, 2012 from johnstown, pennsylvania, US Follow up to my early post. Since my Credit Card dispute was reported I was able to get my items shipped. When I received the items it appears that they were sent as a gift through Amazon. Needless to say I finally got my items! |
| 10. Written by Matt on December 30, 2011 from philadelphia, pennsylvania, US I am dealing with them as well. I placed an order in November and did not receive it. When I emailed their CS, because they never answer their phones, they stated that I still had to wait the 14 business days. I waited and got nothing. Since then I have disputed the charge, they have emailed me saying a new item was shipped and to arrive soon. And that I should get rid of my dispute or they would be taking further action. |
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